the wonder that is customer service

Now for a good gripe

1)Just a got a letterom from the telly licence people stating

"We are led to believe that you bought a TV from Comet PLC recently and that you dont have a telly licence" WHen i challenged call centre they said a new recent requirement on statutory law (available to be read from any postoffice) meant that all electrical retailers now have to inform the telly licence office when you buy a tv - whats more if you buy it for a relative you have to snitch on them to the telly people too - what fuckers and no recourse to the data protection act - god i feel like a criminal and need a shower just to feel clean again

2)My credit card company will not take a card payment for my arrears because my card is not on the debt colectors register (yet) - i.e. if i cant pay the arrears cos they wont take me card, then i have to wait til they slap on loads of charges and wreck my credit rating before they will take payment by card. I had better transfer the balance to another interest free one whilst i get the chance!